Return and Refund Policy

Customer satisfaction is important to us. If you would like to return an item, you must contact our customer support team before sending it back.

Return requests must be submitted within 30 days of the date your order was delivered. To begin a return, email us at [kabhdo7442@hotmail.com] with your order number, the reason for the return, and any relevant photos or videos.

Returns sent without prior approval or to an unauthorized address may be refused.

Conditions for Returns

Returned items must:

• Be unused, unworn, unwashed, and undamaged.

• Be in their original packaging with all accessories, manuals, labels, and included parts.

• Be accompanied by valid proof of purchase.

• Be returned using the instructions provided by our customer service team.

We reserve the right to reduce or refuse a refund if the returned product is used, damaged, incomplete, or materially different from its original condition.

Non-Returnable Items

Unless required by applicable law, the following items cannot be returned:

• Personalized or customized products.

• Gift cards and digital products.

• Personal-care, hygiene, beauty, or intimate products that have been opened or used.

• Perishable goods.

• Items marked as final sale.

• Products damaged through misuse, accidental damage, or normal wear and tear.

Damaged, Defective, or Incorrect Orders

Please inspect your order after delivery. If you receive a damaged, defective, incomplete, or incorrect item, contact us within 7 days and provide:

• Your order number.

• A description of the problem.

• Clear photographs or videos of the item and packaging.

After verification, we may provide a replacement, partial refund, or full refund, depending on the circumstances.

Change-of-Mind Returns

Change-of-mind returns may be accepted if they meet all return conditions. Customers are responsible for return shipping costs, and the original shipping fee is non-refundable.

Refund Processing

We will inspect the returned item after it arrives. If your refund is approved, it will be issued to the original payment method within 5 business days.

Your bank or payment provider may require an additional 5–10 business days to display the refund in your account.

Exchanges

The fastest way to receive a different product, color, or size is to return the original item and place a new order after the return has been approved.

Order Cancellations

Please contact us as soon as possible if you need to cancel or change an order. Once an order has entered processing or has been shipped, it may no longer be canceled.

Return Instructions

Do not return products to the address shown on the shipping package, as it may not be our authorized return facility.

Contact us first at [kabhdo7442@hotmail.com]. Once your return is approved, we will provide the correct return address and instructions.

This policy does not exclude, restrict, or modify any rights available to you under applicable consumer protection laws.